Millions of customers of Kenya’s leading mobile network operator, Safaricom had challenges making calls on Monday after the network suffered a breakdown.
Besides subscribers not able to make calls, they could not browse on Safaricom’s network or to send money via M-Pesa.
We’re having a technical issue thats affecting a number of core services in our network. We’re working on resolving this as soon as possible
— Safaricom Limited (@SafaricomLtd) April 24, 2017
Safaricom chief executive, Bob Collymore in a video posted on the company’s website announced that the source of the technical challenges has been identified.
.@bobcollymore We have identified the root cause of the outage and are working to resolve this in the shortest time possible. pic.twitter.com/1ItendcDup
— Safaricom Limited (@SafaricomLtd) April 24, 2017
Safaricom has 27.7 million subscribers, that is 80.6 per cent of the market share.
Source: Africafeeds.com
