Ghana: Uber rejects commission charge plea from drivers

US based technology company, Uber has rejected plea from drivers working under it in Ghana to reduce commission charges on their trips.

The Drivers in April embarked on a sit down strike refusing to operate as they agitate over a 25 percent commission fee.

The drivers are charged this fee on their daily revenue from trips they undertake by the technology run transport service provider.

The drivers have said several complaints to the company to review the 25 percent commission have been ignored.

But the General Manager for Uber West Africa, Lola Kassim has told local media Citi FM that the company will not reduce the 25% service charge.

Kassim is quoted as saying that “The service fee on each fare helps us cover the cost of running the application as well as providing top-notch support and also marketing. So this includes things like 24/7 global support that’s available to our drivers and our riders.”

“I think the key thing is we have been open to engaging with our driver partners by organizing driver roundtables to be able to discuss their concerns with the senior leadership of Uber in the country and the region. I would say at this time though that we are not changing the 25% service fee for the above reasons and more,” Kassim added

Uber drivers have in the past clashed with local taxi drivers who accused them of taking over their business.

 

Source: Africafeeds.com

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