Sunday, December 22, 2024

Ghana wants British Airways to upgrade its service

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Fred Dzakpata
Fred Dzakpata
Fred Dzakpata is a Ghanaian journalist who specializes in business reporting in Africa.

Ghana’s President  Nana Addo Dankwa Akufo-Addo, has urged British Airways, one of the world’s leading airlines, to upgrade the quality of the services it offers on the Accra-London-Accra route, as the airline prepares to commemorate 80 years of flying into Ghana.

According to  the Ghanaian President, “people complain about the movement (of flights to and from Accra) from Terminal 5 to Terminal 3 at Heathrow. According to him , there  are also complaints about the quality of the planes (on the route) and the service. In some quarters, there is a feeling that you are taking us a little for granted in the way in which we are receiving your services.”

“I think on an occasion like this, for when friends are speaking, I think we should speak frankly. I think am I am the proper person to let you know what the pre-occupations of our people are. These are matters that will be easy for you to rectify,” he added.

President Akufo-Addo made this known on Tuesday when the Head of Middle East, Africa and Central Asia Sales at British Airways, Mr. Paolo De Renzis, paid a courtesy call on him at the Presidency, to congratulate him on his election as President of the Republic, and also to reinforce the commitments of the airline to the growth of the aviation industry in Ghana.

Mr. Akufo-Addo said that the co-operation between British Airways and Ghana has been good, explaining that “the patronage you have tells you about the confidence the Ghanaian people have in the airline. I want to congratulate you very warmly. 80 years of service is worth commemorating.”

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Source: Africafeeds.com/ Fred Dzakpata

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